Cookie & Tracking Policy

Understanding Our Tracking Technologies

At oblivianexo, we believe transparency is the foundation of trust. When you visit our family business platform at oblivianexo.com, various tracking technologies work behind the scenes to enhance your experience and help us serve you better.

Think of cookies like digital breadcrumbs – small text files that websites store on your device to remember your preferences and activities. But cookies are just one piece of a larger puzzle that includes web beacons, pixels, and other tracking mechanisms.

We use these technologies to understand how our Canadian families interact with our financial planning tools, which resources prove most valuable, and where we can improve our services. It's similar to how a local business owner might remember your usual order – except in the digital world, this memory comes through data.

How We Track Your Digital Journey

Essential Tracking (Always Active)

Some tracking happens automatically to keep our platform functional. These essential cookies remember your login status, maintain your session security, and ensure our financial calculators work properly. Without these, you'd need to re-enter information on every page – imagine having to verify your identity each time you clicked a link.

Functional Enhancement Tracking

We track your preferences to personalize your experience. When you adjust language settings, choose metric units for calculations, or set your preferred dashboard layout, we remember these choices through functional cookies. This makes your return visits smoother and more intuitive.

Analytics and Performance Tracking

Our analytics tracking helps us understand which financial resources resonate most with Canadian families. We monitor page load times, identify popular content sections, and track how users navigate through our budgeting tools. This data guides our platform improvements and content development.

Third-Party Integrations

Our platform integrates with trusted financial service providers and analytics platforms. When you use features like mortgage calculators or investment trackers, some data may be shared with our certified partners to provide accurate, real-time information.

These partnerships are governed by strict data protection agreements, ensuring your information receives appropriate safeguards regardless of which service processes it.

Managing Your Browser Settings

Beyond our platform controls, you can manage tracking through your browser settings. Each browser offers different levels of cookie control, from blocking all cookies to creating custom exception lists.

Remember that blocking essential cookies may limit platform functionality. Features like secure login, form completion, and preference saving rely on cookie storage to work properly.

Data Retention and Your Rights

We don't keep tracking data indefinitely. Analytics information gets aggregated and anonymized after 26 months, while preference cookies expire based on your activity levels. If you haven't visited our platform in over a year, most of your stored preferences automatically clear.

As a Canadian user, you have specific rights regarding your digital privacy. You can request copies of collected data, ask for corrections to inaccurate information, or request complete deletion of your tracking profile. These requests typically process within 30 business days.

How We Protect Your Information

All tracking data gets encrypted during transmission and storage. We use industry-standard security protocols and regularly audit our systems for vulnerabilities. Access to tracking information is restricted to authorized team members who need this data for legitimate business purposes.