Privacy Policy

Information We Collect

At oblivianexo, we collect information that helps us provide better financial planning services to Canadian families. When you visit our website or use our services, we gather both personal information you provide directly and technical information automatically collected through your interactions with our platform.

Personal information includes your name, email address, phone number, postal address, and financial details relevant to family budgeting and planning. We also collect information about your household composition, income ranges, and financial goals to personalize our recommendations for your family's unique situation.

• Contact details including name, email, phone number, and mailing address
• Financial information such as income ranges, debt levels, and savings goals
• Household information including family size and dependent details
• Website usage data, browser type, and device information
• Communication preferences and service interaction history

How We Use Your Information

Your information helps us create personalized financial strategies that work for Canadian families. We analyze your data to understand your financial situation and provide recommendations that align with your family's goals and Canadian tax regulations.

Data Sharing and Disclosure

We don't sell your personal information to third parties. However, we may share specific data with trusted partners who help us deliver our services to Canadian families. These partnerships are governed by strict confidentiality agreements and data protection standards.

In some cases, we're required by Canadian law to disclose information to government agencies or regulatory bodies. This might include tax authorities, financial regulators, or law enforcement agencies when they present valid legal requests.

Your Privacy Rights in Canada

Canadian privacy legislation gives you significant control over your personal information. You can access your data, request corrections, and in many cases, ask us to delete information we hold about you. These rights help ensure your privacy remains protected while you use our financial planning services.

Under PIPEDA and provincial privacy laws, you have specific rights regarding how we handle your information. We've made it straightforward to exercise these rights through our customer portal or by contacting our privacy team directly.

• Access copies of all personal information we hold about you and your family
• Request corrections to inaccurate or outdated information in your profile
• Withdraw consent for certain types of data processing activities
• Request deletion of your account and associated personal data
• Receive a copy of your data in a portable format for transfer
• File complaints with Canadian privacy commissioners if concerns arise

Data Security Measures

We protect your financial information using bank-level security standards appropriate for Canadian financial services. Our systems use encryption, secure data centers, and regular security audits to prevent unauthorized access to your personal and financial data.

All data transmission between your devices and our servers uses TLS encryption. We store your information in Canadian data centers that meet strict physical and digital security requirements, including 24/7 monitoring and access controls.

Our team receives regular privacy and security training to ensure they handle your information appropriately. We also conduct annual security assessments and work with cybersecurity experts to identify and address potential vulnerabilities before they become problems.

Cookies and Tracking Technologies

Our website uses cookies to improve your browsing experience and provide personalized financial content relevant to Canadian families. These small text files help us remember your preferences and analyze how visitors use our platform.

You can control cookie settings through your browser preferences. However, disabling certain cookies might limit some features of our financial planning tools and personalized recommendations.

We use analytics tools to understand how families navigate our resources and which financial planning topics generate the most interest. This helps us create better content and improve our services for Canadian households.

International Data Transfers

While we primarily store Canadian customer data within Canada, some of our technology partners may process information outside the country. When this happens, we ensure these transfers comply with Canadian privacy laws and provide adequate protection for your personal information.

Any international data transfers are governed by contracts that require the same level of privacy protection you'd expect under Canadian law. We regularly review these arrangements to ensure your information remains secure regardless of where it's processed.

Changes to This Privacy Policy

We update this privacy policy periodically to reflect changes in our services, Canadian privacy laws, or industry best practices. When we make significant changes, we'll notify you through email or prominent notices on our website at least 30 days before the changes take effect.

Minor updates, such as clarifications or contact information changes, may be implemented immediately. We encourage you to review this policy regularly to stay informed about how we protect your privacy while serving Canadian families.